Products	Order Processing (Does not include delivery timeline)
All Products except massage chairs	2 - 4 working days
All Massage Chairs	10 - 14 working days, FREE Delivery. Shipping charges apply for Pulau Ketam, Pulau Langkawi, Pulau Pangkor & Pulau Redang

Order processing timeline is typically made within 2 to 4 working days after our acceptance of your order but subject to stock availability.
Delivery timeline via GDEX Courier service is within another 2 to 5 working days (West Malaysia).
Delivery timeline via OSIM Logistic Team for Massage chair delivery is within 10 to 14 working days.
**OSIM Logistic Team will contact you 1 Day prior to the Delivery Date & 1 hour before arrival.
All massage chairs delivery to all islands for example: Pulau Ketam, Pulau Langkawi, Pulau Pangkor, Pulau Redang, etc (except Pulau Penang) will incur shipping charges.
There’s no door to door delivery services for FELDA areas, you’ll have to collect the item personally at the nearest Skynet branch according to our courier company’s policy.
Signature upon delivery is required for all deliveries If no one is available to receive and acknowledge the parcel at time of delivery, the courier company will arrange with you for a 2nd delivery or to be picked up at their branch. If the 2nd delivery failed, the parcel will be returned to OSIM HQ & new shipping charges will apply for the 3rd delivery.

Online Shipping Policy

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