If you encounter problems with the operation of the product, please check the following points to see if they can be rectified. If the product still malfunctions or does not work, please turn off the product and remove the power adapter from the electrical outlet. Contact OSIM Service Center for servicing.

Do not dismantle or attempt to repair the product yourself. Doing so will void the warranty and OSIM will not be responsible for any subsequent consequences. Product warranty is valid only in the country of purchase.

uCozy Heart - Troubleshooting Guide | OSIM Malaysia

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