[TERMS AND CONDITIONS]
1. Disney x OSIM uCozy Pre-Order campaign will be held from 25th June – 5th July 2020 at OSIM Webstore (www.osim.com.my) only.
2. No laybys, goods must be paid in full amount.
3. Price are inclusive of GST.
4. Free gifts are based on first come first serve basis. While stocks last.
5. Once you placed your order, your order is final and non-cancelled and non-refundable, except as specified in these terms and the applicable terms of sale.
6. In the event of obvious errors on the Website or made in connection with your Order, OSIM (M) Sdn. Bhd reserves the right to correct the error and charge you the correct price. In such a situation, we will contact you and offer you the option of purchasing the sale items at the correct price or cancelling your Order.
7. Goods deemed faulty by OSIM (M) Sdn. Bhd can be exchanged for a similar item of same value.
8. Proof of purchase is required for all warranty claims, please keep your receipt.
9. OSIM Malaysia Sdn Bhd reserve the right to do any changes & amendment on the terms & conditions and the promotion mechanics without prior notice.
10. These terms and conditions are governed by Malaysian law and any dispute arising out of or in connection with them shall be subject to the jurisdiction of the Malaysian courts.
1. Delivery service is not available for Disney x OSIM uCozy Pre-order promotion.
2. Disney x OSIM uCozy promotion is only available for self-pick up at selected store and available for West Malaysia only.
3. OSIM (M) Sdn Bhd will take 10 – 14 working days from last pre-order promotion date to arrange and prepare the products to be delivered to outlet.
4. Self-pick up collection date for Disney x OSIM uCozy Pre-Order campaign will be as per below:
Location : West Malaysia's OSIM outlet only
Collection Date : 13 - 26 July 2020 onwards
5. Customer are required to pick up their products at their selected preferred outlet. If customer would like to amend order pick up location, please contact OSIM customer service for further arrangement. Due to limited pick up slot available for each outlet, it will be based on first come first serve basis.
6. Customer are required to present Order confirmation email upon collection for verification purposes. OSIM (M) Sdn Bhd has the right to not hand over the products to customer if customer failed to present proof of purchase.
7. Collection period is from 13 July till 26 July 2020.
Frequently Asked Questions
How to order Disney x OSIM uCozy pre-order?
Step 1: Visit osim.com.my
Step 2: Click on Disney x OSIM uCozy banner
Step 3: Fill in the online form & selected your preferred outlet & preferred date for pick up and click Submit
Step 4: Add product to cart
Step 5: Checkout and proceed for payment.
Can I choose other delivery method for Disney x uCozy?
For Disney x OSIM uCozy pre-order, only self-pick up at OSIM outlet is available. Delivery is not an option for pre-order.
Is there any delivery fees for Disney x OSIM uCozy pre-order?
No, there will be no delivery fees for self-pick up at store. However self-pick up only applicable to Disney x OSIM uCozy product range.
When can I collect my order in store?
OSIM will need 10 – 14 working days to arrange your orders to deliver to your preferred outlet location. Order collection date will be from 13 July 2020 till 26 July 2020. Please bring along your order confirmation email for verification purposes.
Can I purchase this pre-order through outlet?
Disney x OSIM uCozy pre-order promotion is only available at www.osim.com.my.
Can I change my preferred pick-up location after I make payment?
Due to limited pick up slot available for each outlet, please contact our customer service department to arrange, based on first come first serve basis.
Why there is no East Malaysia outlet available for Disney x OSIM uCozy pre-order self-pick up?
Apologize to informed that Disney x OSIM uCozy pre-order promotion is only available for West Malaysia. For East Malaysia's customer, kindly e-mail us at firstname.lastname@example.org