OSIM BRIGHTEN YOUR CAREER PATH… You are not only having a career with us but you’ll grow together with us too. If you have passion to build a rewarding career, we have the passion to shape a brighter future for you.

• “ASIA NO.1” - THE CONSUMER’S CHOICE
• THE NO.1 BRAND IN HEALTH & LIFESTYLE PRODUCT
• OSIM GLOBAL NETWORKING - 1,000 STORES ACROSS 217 CITIES

• Achieve Monthly personal sales target
• Handle and follow up customers’ enquiries
• Ensure maintain cleanliness and tidiness of the outlet
• Perform daily stock check
• Perform other tasks assigned by Sales Supervisor / Area Manager

• To plan, implement and execute Marketing Plan:
  • Strategize, plan and implement annual marketing plan with effective strategy in line with company business directions
  • Plan and implement effective promotional activities to increase traffic count and support achievement of sales target
  • Launch new products to generate incremental sales, market share and mind share
  • Propose effective sales strategy and work with sales team to achieve sales target and forecasted profitability
  • Work with training team to ensure training program is effective to alleviate sales team expertise
  • Effective stock management and ordering to minimize obsolete stocks/aging stocks
  • Effective management of marketing expenses to achieved forecasted profitability
• To capture bigger market share through effective networking:
  • Constantly conduct market analysis on network strategy to further strengthen the business channel
• To increased brand visibility and awareness via effective market penetration:
  • Plan, develop and execute advertising & promotion strategy to support marketing activities, increase brand visibility and market penetration
  • Liaise with media and advertising agency on media strategy and advertising campaign
  • Effective management of A&P expenses to achieved forecasted ROI and profitability
• To uphold the company premium positioning in the market:
  • Work closely with VM team for effective visual merchandising and display strategy implementation
  • Develop new visual merchandising initiatives
  • Maintain & upkeep company/brand image in line with guidelines and CI
  • Effective execution of new outlet/counter installation/renovation
• To be responsible for overall ISO-related matter implementation and all other matters within marketing department and inter-department

• Production of creative content including blogs, social media posts and writing copy
• Involve in the design process and implementation of online visuals with creative team
• To communicate all promotions + O2O (online to offline) marketing campaigns to our followers
• To engage & monitor online comments & messages daily
• Responsible for all social media activity including attending & posting event updates
• Familiar with MailChimp in producing EDM Newsletter & bulk SMS online portal
• Manage customer database with analysis
• Prepare report for review
• Update all products & prices online with stock management
• Able to multi task with proper time management
• Process and follow through all online orders and delivery on time on a daily basis
• Attend to Live Chat & online Q&A for enquiries
• Set up & execute seasonal online promotions including gift-wrapping
• Planning and executing Google SEM & Facebook advertising campaigns
• Familiar with Google Analytics, Adwords & Facebook Advertising for reporting

• Supervise the customer service teams to learn about the products or services of the organization
• Ensure complaints or technical service requests from customers via inbound calls or e-mails are attended and follow-up timely by the teams
• Maintain and achieve inbound calls service level or KPI set
• Ensure products send in to service center are repair completed within the service lead time
• Preparing and completing action plans, productivity, quality and customer service standards, resolving problems, determining system improvements and implementing change
• Analyze the data or statistics to identify the customer service level, the organization is providing

• Attractive Remuneration Package
• Birthday Celebration Gift and Leave
• Employee Recognition Awards
• Annual Dinner/ Festival Treats
• Premium Hospitalization & Personal Accident Insurance Coverage
• Company Trip / Incentive Trip
• Medical and Dental Benefits
• Staff Purchase Benefits
• Free Parking
• Training and Development Plan for Staff

To apply, kindly send your resume indicating availability, current and expected salary to: